Offering nutrition benefits to health plan customers is increasing among health plans year over year.
For example, among insurance plans that provide Medicare benefits through a private-sector insurer:
- 2020Approximately 70 plans offered meal benefits
- 2021Approximately 350 plans offered meal benefits (a 445% increase)
202268% of Medicare Advantage health plans offer a meal delivery benefit (the most common non-medical supplemental benefit), up from 55% in 2021
The percentage of all plans that offer meals as a supplemental benefit at $0 premium increased from 30% in 2021 to 40% in 2022
- 2023It is projected that 425 plans will offer a meal benefit
LiveWell with Traditions is meeting this growing demand with nutritionally-balanced meals that comply with health insurance meal benefits. Offering these nutritious meals helps reduce hospital visits and readmissions and promotes healing.
Direct-to-Door Delivery
While our meals improve customer nutrition and contribute to positive health outcomes, our high level of service optimizes the CAHPS and STAR experience for health insurance plans.
That’s because LiveWell with Traditions provides direct-to-door delivery of meals, with our own trucks and drivers.* These meals are brought directly to your customers with certain chronic health conditions year ‘round as well as during post-acute discharge. Our drivers take extra care to ensure your customers receive their meals directly into their hands, avoiding any instances of leaving them unattended at the doorstep.
*A common carrier may be needed for direct-to-door deliveries in some areas.
Our customer-centric delivery model makes LiveWell with Traditions a highly reliable and desirable meal benefit partner in 48 states across the U.S. with:
- Rigorous customer service training
- Efficient routing with delivery and receipt validation
- Safety check and situational documentation, where appropriate
Our Programs
When you partner with LiveWell with Traditions, you’re showing your customers that their well-being and nourishment are top of mind with your organization.
Our customer-centric approach caters to your health plan customers’ needs in two ways—all with customer service and care that surpasses expectations. It starts with our attentive intake process and extends through each meal delivery.
Chronic Health Condition Meal Delivery
For those who benefit from specialized nutritional support, we deliver meals clinically tailored to their specific medical needs. Registered dietitians have developed menus for people with diabetes, cardiac disease, renal conditions, high blood pressure, or celiac disease and gluten sensitivities. Vegetarian meals are also available.
Post-Discharge Meals
Convenience and proper nutrition, delivered directly to their door after hospital discharge. Our chef-inspired menus offer variety and can accommodate regional food preferences for enhanced consumer satisfaction. Customers receive delicious meals made fresh in our culinary centers, flash frozen to retain flavor and nutritional value, and delivered by our trained drivers.
Positive Outcomes from Good Nutrition
Good nutrition helps promote healing and reduces healthcare utilization among customers, which lowers healthcare costs and reduces readmissions. To offer this compliant solution for health plans, MAO, and MCO organizations, contact LiveWell with Traditions.
Have Questions?
For more information about our programs for your customers, contact us.