LiveWell with Traditions provides home delivery of nutritious meals—designed by our registered dietitians—tailored to the dietary needs of individuals with certain chronic health conditions, helping them maintain optimal health through better nutrition.
LiveWell with Traditions also provide meals to health plan members during their post-acute discharge period.
Our direct-to-door delivery ensures that health plan members get the meals medical directors, case managers and discharge teams expect—with friendly service that exceeds “the usual.” That excellent service—from intake through meal delivery—coupled with the quality of our food, contributes to higher customer satisfaction ratings for patients’ meal benefits.
Our Story
LiveWell with Traditions has been making healthy eating easy, convenient, and enjoyable for older adults for more than 50 years. As a division of the largest provider of senior nutrition meals in the U.S., managing meal benefit programs that comply with all regulatory standards is at our core.
Our deep expertise in nourishing seniors began over 50 years ago. Today, we produce more than 125 million meals annually for seniors throughout our communities. We have extended our program and know-how with a customized solution for health plans, MAO, and MCO members. Our leaders have extensive firsthand experience in the CMS world and know the recipe for superior CMS compliance and CAHPS ratings.
In serving different areas across the country, the LiveWell with Traditions chefs are accustomed to accommodating regional food preferences to design menus that delight. We use fresh ingredients and sustainability initiatives to create appealing meals that nourish and comfort our meal benefit recipients. Our most important ingredient: a healthy portion of concern for the well-being of everyone we serve.
Our Difference
LiveWell with Traditions is deeply committed to our high-touch, last-mile, direct-to-door delivery system. Reliability and efficiency are baked into every delivery our drivers make.
- We operate out of 50+ distribution centers that serve communities in 48 states across the U.S.
- Our 15 registered dietician-nutritionists work closely with our culinary team to develop healthy foods that put “delicious” into every meal
- Our team members undergo rigorous customer service training
- We will conduct a safety check and provide situational documentation, where appropriate
Our Promise
Our high level of service is designed to optimize your members’ consumer experience and our partners’ CAHPS and star ratings through our:
Caring Customer Service Team
Consistent, Reliable Fulfillment Center
Consistent, Reliable Fulfillment Center
Local Delivery Teams
Data Security
