Find What You Need: Our FAQ Guide

For detailed information on eligibility and sign-up procedures, contact your local Council on Aging or Area Agency on Aging.

Requirements vary from state to state. Please contact your local Council on Aging to determine eligibility and specific requirements.

None of our products contain MSG; however, we encourage all clients with allergies or aversions to read the ingredient statements for all items before consumption.

Currently, Traditions meals are not available for purchase in grocery stores.

Traditions does not handle direct door-to-door delivery. Delivery is managed by the local TRIO unit that uses Traditions meals. If you experience delivery issues, please contact your local TRIO unit for assistance.

To stop your meal delivery, please contact your local TRIO unit directly. Traditions does not handle individual delivery requests.

If you receive an unlabeled box, please contact Traditions for assistance. We will help track the shipment and determine the correct recipient.

An insert is included in each Traditions box that contains information on which items should be eaten together for well-balanced, healthy meals.

Each meal is labeled with cooking instructions for both microwave and conventional ovens. Heating Traditions meals in a toaster oven is not recommended. For microwave, follow the recommended cook times but adjust as necessary for your microwave’s wattage. For conventional ovens, heat most meals at 350°F for 25 minutes. General heating instructions are provided on the insert included in each meal box.

Keep Traditions meal trays frozen until you are ready to heat and eat. You should eat your Traditions meal within four (4) hours of heating. Do not consume a Traditions meal that has been thawed for more than 48 hours or held at room temperature for more than 4 hours. Thaw juices, breads, margarine, and desserts under refrigeration. Thawed components should be consumed within 7 days.

Dry milk may be stored at room temperature. Prepared milk should be stored under refrigeration. Mixing instructions are printed on each package of Traditions powdered milk.

No, our meals are designed to be heated directly from frozen.

Our meals are designed to last up to 6 months in the freezer. Please check the packaging for specific expiration dates.

Traditions’ Registered Dietitians create menus to meet the most frequent nutritional requirements for senior meal programs. Currently, our regular menus meet these nutritional standards: 1/3 DRI for Vitamin A, Vitamin C, Vitamin B6, Vitamin B12, calcium, and zinc; greater than 600 calories; greater than 7 grams of fiber; less than 35% fat; and fewer than 1,200 milligrams of sodium.

Traditions Bulk 20-Meal Packages provide a solid foundation for your meal program with an entrée and two vegetable/fruit servings. The 20-meal bulk package is designed for your program to add bread, milk, juice, and/or dessert to meet your nutritional requirements. Traditions strives to continually lower the fat and sodium content of our meals, while providing substantial vitamin and mineral contributions.

Traditions is a USDA inspected facility. Traditions safety and sanitation procedures meet the strict rules and regulations set forth by the USDA. Additionally, a USDA inspector is on-site during production to inspect and approve meals prior to production and shipment.​

All meal components are packed and frozen by Traditions prior to their expiration dates. Freezing inhibits the growth of bacteria; therefore, frozen items do not deteriorate as quickly as they would under refrigeration or at room temperature. Each Traditions frozen meal is stamped with a date of production and an expiration date. The expiration date is one year after production. Please use the meal expiration date to determine the last date of consumption.​